Terms and Conditions

Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.

Prices and Payment

All prices are in EURO and include DE VAT + EU country specific VAT compensation, at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by credit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit card until we dispatch your order.


We deliver around the world. We cannot guarantee delivery times but we aim to deliver within working days.

Delivery Costs

The delivery costs are as follows:


All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.


Withdrawal form (If you want to cancel the contract, then copy and fill out this form and send it back.)

To: Duc-Store, Wullener Feld 47,D- 58454 Witten , Tel. -+49 2302 7603020, info@duc-store. de

Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase of the following


provision of the following services :

Appointed on : / received on :

Name of person / consumer (s ) or customer number:

Address of person / consumer (s ) :


Signature of / consumer (s ) (with message on paper) (*)



Delete as applicable.



After-Sales Services and Guarantees

Customer Service


Any complaints regarding the goods or services supplied should be made to:
< Duc-Store, Wullener Feld 47, D-58454 Witten , Tel. +49 2302 7603020 ; info@duc-store.de;
You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 09am - 17pm Monday - Friday

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.